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Privacy policy

Privacy policy

What guarantees can I get?

1) Full Refund If you don't receive your order: You will get a full refund if your order does not arrive within the delivery time promised by the seller.

2)Full or Partial Refund if the item is not as described: If your item is significantly different from the seller's product description,you can A: Return it and get a full refund,or B:Get a partial refund and keep the item

How does Buyer Protection work?

    1Contact the Seller

    If your order hasn't arrived within the promised time, or isn't as described -contact the seller.

    Most sellers are happy to quickly resolve any issues.

    2Open Dispute to Make a Refund

      If you were unable to resolve the problem with the seller, you can submit a refund request by open a dispute.

      Here, you can formally discuss solutions with the seller.

    3Escalate Dispute to us

      If you are not satisfied with the seller’s solutions, you can?Escalate dispute to us

      We will mediate between you and the seller to resolve the problem